For ages 21+

77abc Responsible Gaming —
Stay Safe, Play Within Limits

Gaming is for entertainment. 77abc wants every player to enjoy themselves in a mindful way and within their own means. On this page you can learn how to keep your gaming habits in check and where to find help when needed.

Age 21+ Required
Self-Exclusion Option
24/7 Support
Set Deposit Limits
21+

Not for Those Under 21

All casino and betting services at 77abc are exclusively for individuals aged 21 and above. Age is verified at the time of account registration. Minors are not permitted to open an account or play. If a minor uses your device, log out immediately and use parental control software.

What is responsible gaming and why does it matter?

Online casino and sports betting are a form of entertainment for many people. But this entertainment stays healthy only when it is done in a controlled, voluntary way and within one's financial means. 77abc believes that the enjoyment of gaming is complete only when a player is making conscious decisions — not playing to recover losses or escape frustration.

Responsible gaming means you know how much time and money you are spending, you can accept losses when they happen, and you can stop when needed. Every player must follow this principle in accordance with 77abc's Terms and Conditions.

Gaming is never a guaranteed source of income. Whether it is slots, live casino, or sports betting — there is no certainty of winning. So only bet what you can afford to lose without causing yourself financial or emotional hardship.

Build Healthy Gaming Habits

Set a budget before each session — and do not exceed it. The urge to bet more in order to recover lost money is dangerous. Take breaks, drink water, spend time with family or friends. If gaming is taking priority over your daily responsibilities, sleep, or relationships, it is time to take notice.

Remember: Placing more bets to recover past losses is a key sign of problem gambling. Each bet is independent — it has no connection to the previous one.

Our FAQ page has detailed information about setting account limits and other protection tools.

Problem Gambling Warning Signs

If you notice any of the following in yourself, it may be a cause for concern:

  • Betting beyond your budget or borrowing money to gamble
  • Playing repeatedly to try to win back lost money
  • Hiding your gambling from family or people close to you
  • Neglecting work, family, or sleep to sit and play
  • Feeling anxious or irritable when you are unable to play
  • Unable to stop even after winning, chasing an even bigger win

If you notice these signs, review your own data and activity history. 77abc's Privacy Policy explains how your account information is kept secure and which personal data you can view and delete.

Get Help Now

77abc's live chat is active 24 hours a day, 7 days a week in Bengali and English. Let our team know about any concern or problem.

Professional Support

  • Mental Health Counsellor
  • Family Counselling
  • Government Mental Health Services
  • A Trusted Friend or Family Member

Contact Us by Email

Write to us directly for self-exclusion or to set account limits:

[email protected]

Tools to Control Your Gaming

The following features at 77abc help you manage the level of your gaming. Using them is a mark of an active and aware player.

Deposit Limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once you lower this limit it takes effect immediately; to raise it you must wait out a designated waiting period.

Session Time Limits

Set a maximum duration for each gaming session. When the set time is up, an automatic alert will appear and you will be given the option to log out.

Temporary Break

Temporarily close your account for 24 hours, 72 hours, or 30 days. During this time you will not be able to log in or place any bets.

Self-Exclusion

If you feel that gaming is getting out of control, request a permanent self-exclusion for 6 months or longer. Your account will be completely inactive during this period.

Activity History

View your complete history of deposits, withdrawals, and bets from the account dashboard. Having a clear picture of your own spending is the first step toward responsible decisions.

Talk to the Support Team

Contact the 77abc support team via 24/7 live chat or email. They will directly assist you with setting limits or requesting self-exclusion.

How to Get Help

Take the First Step

Acknowledging the problem is the first and most courageous step toward a solution. Rather than trying to face it alone, talk to someone you trust.

A close family member — a parent, sibling, or friend — can often provide the strongest support in this situation. A professional mental health counsellor can also offer specific guidance.

Government mental health services are available at hospitals across Bangladesh, and various counselling centres operate at the private level as well. Reach out for yourself or on behalf of a loved one — seeking help is not a sign of weakness.

Sources of Support

  • 77abc Live Chat: 24/7, in Bengali and English — immediate assistance for self-exclusion or setting limits
  • 77abc Email Support: [email protected] — for written requests and detailed issues
  • Family and Friends: Have an open conversation with people you trust
  • Professional Counsellor: Personal support from a mental health specialist
  • Government Mental Health Services: Contact your local hospital or mental health institute

Guidance for Loved Ones

Sometimes it is someone outside the immediate circle — a family member or friend — who first notices signs of problem gambling in a person. If someone close to you is suddenly facing financial difficulty, having mood changes, becoming inattentive at work, or taking on debt — speak with them calmly.

Rather than blaming them, stand by their side and encourage them to seek professional help. Ask our support team directly whether a third party can request self-exclusion on behalf of a 77abc account holder.

Protecting Minors

Take certain precautions to ensure that no one under the age of 21 can use your account or device to play:

  • Always log out — especially when children use the device
  • Do not share your password or login details with anyone
  • Use parental control software on the device
  • Set a separate PIN on your bank or mobile banking app
  • Complete every step of age verification honestly

77abc verifies the age and identity of every new account. Opening an account with false information is a clear violation of the Terms and Conditions and may result in the account being closed.

Common Questions About Responsible Gaming

If you have a balance in your account before self-exclusion, you will be given the opportunity to withdraw it. The standard withdrawal time is 30 minutes to 3 hours. No new deposits or bets will be possible during the self-exclusion period.

A request to lower a deposit limit takes effect immediately. However, raising a limit is subject to a waiting period — this delay is intentional to prevent impulsive decisions. Contact our support team for details.

No, your account does not reactivate automatically when the self-exclusion period ends. To reactivate it, you must contact the support team and complete a designated review period.

If you are spending beyond your budget, repeatedly playing to recover lost money, prioritising gambling over family or work, or hiding your gambling — these are warning signs. Read the "Problem Gambling Warning Signs" section on this page and speak with our support team if needed.

Yes. The 77abc support team is available 24 hours a day, 7 days a week in both Bengali and English. Contact us via live chat or email.

Yes. You can temporarily deactivate your account for 24 hours, 72 hours, or 30 days. Submit a request via live chat or email and the support team will act promptly.

More Related Pages

FAQ

Answers to all questions about accounts, payments, and gaming in one place.

Terms and Conditions

The full rules, terms, and user responsibilities for using 77abc's services.

Privacy Policy

How your personal information is collected, stored, and kept secure.

About Us

Who 77abc are and why they prioritise a culture of safe gaming.